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Candere by Kalyan Jewellers

Candere Policy

Buy Back Policy

In case of plain Gold jewellery 90% and in case of plain Platinum jewellery, 75% of current market value of the product (as per net weight of the metal).

In case of Diamond with Gold Jewellery or Diamond with Platinum jewellery, 75% of current market value of the product (as per net weight of the metal and total carat weight of the diamonds).

In case of Gemstone (Only Precious Stones like Ruby, Emerald, Sapphire, Citrine, Garnet) with Gold jewellery or Gemstone with Platinum jewellery, 65% of the current market value of the product (as per the net weight of the metal and total carat weight of the gemstones).

In case of Uncut Diamonds, Polki, Kundan, Pearl, Coral, Red Sandal, Rudraksha, Swarovski, Cubic Zirconia(CZ) or American Diamonds, All semi-precious or Fancy cut gemstones with Gold Jewellery, 90% of current market value of the product (as per net weight of metal only) after removing stones, enamel, dust etc.

In case of Gold Coins, 95% of current market value of the product.

We currently do not accept Loose Solitaires and Tushi Necklaces under buyback policy.

Shipping charge of Rs.500 will be borne by the customer for all jewellery under this policy.

The prevailing market value will be determined by Candere.com

Money back shall be done by way of online bank transfer to the customer’s bank account within 10 days, after quality check and valuation is confirmed by the customer.

This feature is not available for International orders (Orders that will be shipped abroad from India).

Policy doesn't cover making charges and taxes.

Lifetime exchange policy

In case of Plain Gold jewellery, 95% of current market value of the product (net weight of metal) and in case of Plain Platinum jewellery, 80% of the current market value of the product (net weight of metal). This can be used to purchase any jewellery excluding gold coins.

In case of Diamond with Gold jewellery or Diamond with Platinum jewellery, 80% of current market value of the product (as per net weight of the metal and total carat weight of diamonds). This can be used to purchase any diamond or gemstone jewellery excluding gold coins.

In case of Gemstone (Only Precious Stones like Ruby, Emerald, Sapphire, Citrine, Garnet) with Gold jewellery or Gemstone with Platinum jewellery, 70% of the current market value of the product (as per the net weight of the metal and total carat weight of the gemstones).

In case of Tushi Necklaces, Uncut Diamonds, Polki, Kundan, Pearl, Coral, Red Sandal, Rudraksha, Swarovski, Cubic Zirconia(CZ) or American Diamonds, All semi-precious or Fancy cut gemstones with Gold Jewellery, 95% of current market value of the product (as per net weight of metal only) after removing stones, enamel, dust etc.

In case of Gold Coins 100% of current market value of the product, this can be used to purchase diamond or gemstone jewellery.

No return or exchange on Loose Solitaires.

Shipping charge of Rs.500 will be borne by the customer for all jewellery under this policy.

The prevailing market value will be determined by Candere.com

In case the value of the new product is higher than the exchange value of the old product the difference will be paid by the customer. In case the value of the new product is lesser than the exchange value of the old product the difference will be held as credit for future purchases.

This feature is not available for International orders (Orders that will be shipped abroad from India).

Policy doesn't cover making charges and taxes.