Here are some jewellery related FAQs for you!
- Q1. How can I place an order on your website?
A1. In order to place an order at Candere, visit candere.com. Select the product which you want to buy, do the necessary customization (optional) and add to cart. Once done, log in to your Candere account or make a fresh one. Fill the necessary information and checkout with your desired payment option.
- Q2. What would confirm the placing of jewellery order?
A2. Once you place an order at Candere, we will send you a confirmation of the same via email, SMS and Whatsapp.
- Q3. How can I find my ring or bangle size?
A3. Every ring and bangle on Candere comes with a size guide which can be found just below the available size of every product.
- Q4. Are all your jewellery pieces real and certified?
A4. Yes. All jewellery pieces available at Candere are real and certified. The gold is certified by BIS (Bureau of Indian Standards) and diamond and gemstones are certified by IGI (International Gemmological Institute), CGL (Cambay Gemmological Lab) and SGL(Solitaire Gemmological Laboratories).
- Q5. Do they come with insurance?
A5. Yes, jewellery insurance is applied to every product(s) in the cart when cart value crosses Rs. 10,000.
- Q6. Do you have EMI options?
A6. Yes, we do have EMI options at Candere. There are two types of EMI at Candere - Plan & Purchase EMI and EMI by Kissht.
- Q7. What if I do not like the product after purchasing it?
A7. If you do not like the product after purchasing it, you may get it exchanged or returned. We have a 100% refund policy on products within 24 hours of purchasing it. Beyond that, 10% cancellation fee is applicable. For exchange, you are eligible for 100% exchange within 30 days of purchase.
- Q8. Do you have additional offers or discounts for regular buyers?
A8. No, there are no additional offers or discounts for regular buyers
- Q9. Are the images on the website of real products?
A9. Most products on the website are images generated from a software that converts the manual designs to Computer Aided Designing, these are zoomed in image references of the real product. We also have real product photographs in our wedding collection.
- Q10. Do you have a referral program?
A10. No, we don’t have a referral program yet.
Diamond Jewellery Online
When buying diamonds or diamond jewellery you need to keep in mind certain things apart from the obvious 4Cs; well the fifth C being certificate which is of utmost importance. Do not be deceived by tricky marketing gimmicks or get fooled by half-enlightened-half-ignorant sales persons; ask for an invoice, ask for a certificate, ask for an authenticity document. This document of certification has to come from an authorized certifying lab, not the jeweller themselves. Making choices is tough even otherwise, but one of the benefits of online shopping is just that - choosing over designs becomes a non-complicated process and in the saved time, a lot more can be achieved instead.
Real Diamond Jewellery
Also, not all first time buyers are thoroughly educated about diamonds or solitaires for that matter and this can’t be a reason for worry or panic or discouragement from buying diamonds. In fact, for first time diamond buyers, it is even more fun, because they get to learn a lot and also explore more. Well, be rest assured, our diamond and jewellery consultants will guide you throughout. Nonetheless, it pays to do your online research and even offline, before you even add a product to your shopping cart. Also, before making a final purchase, check with your jeweller, in case they have a special add-to-cart offer.
Diamond Jewellery Designs
Even though Candere has contemporized most of their designs and collections, these collections mostly are a blend of traditionally old and modern designs or concepts. Most of the designs are original and self-conceived too; you would typically find diamond versions of typically gold designs cause that’s what people prefer these days. Like there are diamond Mangalsutras replacing the predictable golden ones that are suited to match with office wardrobes; or small yet classy diamond studs replacing gold jhumkas or gold earrings; diamond studded rings - that look chic and subtle yet speak volumes of class and style and so on. Even men prefer and love diamond jewellery these days to gold jewellery. Diamonds kind a make the designs look elegant and subtle too; not very complicated or loud. Also, cocktails rings have their revised versions in dainty diamonds and glittering gemstones.
Online Diamond Jewellery
Flashy, glamorous, always in vogue, eternal and ever faithful, diamonds are everyone’s best friends: women, men, dainty girls or handsome boys. Perhaps in today’s era, no one is untouched by the charm and allure of diamonds; everyone wants to own them, whatever the carat. Even though, solitaires are the most desirable and sought after, tinier diamonds have been in vogue lately, for they can be clustered and used flexibly into designs.
State of the art craftsmanship is what Candere boasts of; every piece that comes out is a wow-ing piece with regards to finish, quality, finesse, lustre and look. Also, you will be glad to know that every piece of jewellery you order and is processed at Candere goes through stringent quality assessment before being finally released for shipping.
What are the benefits of buying diamond jewellery online?
- Online buying of jewellery saves you a few bucks over retail experience and store-buying.
- It saves the inconvenience and hassle of check-out counter queues, parking woes and travel time.
- Better to navigate the web pages than to navigate traffic.
- Gives you privacy and exclusivity over designs and purchasing them.
- No influence or interference from other buyers or distraction.
- Makes comparison easier for brands, designs, prices, etc.
- Better buying deals and conceptualized designs.
- You can avail interest-free EMI and buy the design your heart desires.
- Product is described in details, including price break-up.
- Competent shipping: confidential, secure and express.
- Device compatibility and 24*7 unlimited shopping.
Candere is compatible across all devices including mobile phone, smart phone, tablet, laptop, desktop, iPad and on all browsers and mediums. We have a 24 hour online assistance, our jewellery experts a phone call or email away and Candere boasts of a 360o marketing across all digital channels.
Online Diamond Jewellery Shopping
People are turning to online buying only to save: hassle, troubles, inconvenience, money, time and energy! Today, the most important and prized commodity is time. Humans will do anything to save time, even turn to online shopping because it is fast, easy and convenient. People would rather spend the saved time with their loved ones. Buying gemstones online is also a similarly wiser decision because then you get to browse and even compare products, brands, designs, pricing in a considerably shorter amount of time and decision making becomes hassle free. Not only that, Candere offers jewellery counselling in case you are confused about something or need guidance to purchase, are looking for an EMI option, or are unable to find on our site, what you are looking for.
Candere also offers the option to customize, engrave and personalize your precious jewellery, free of cost. That’s right; we assure you of lowest making charges yet the best services and products at competent prices.
Certified Diamond Jewellery
Whether it is a diamond or a gemstone piece of jewellery that you are about to purchase, don’t ever compromise on the fifth C - Certificate. You have invested enough time money and energy on the 4 Cs, why compromise on the fifth one then? If you are buying an item of high value, it has to be accompanied with a proper certificate and document issued only by authentic certifying labs; Candere gems are approved by IGI. All our gold jewellery products are BIS hallmarked; we value your trust and faith on us and justify it by selling you only authentic precious jewellery.
Diamond Jewellery On EMI
Candere offers the EMI plan and purchase option for buying jewellery online so you don’t have to restrain yourself when you fall in love with an exclusive design and want to own one. Now shop online with peace of mind and buy that dream jewellery you have been yearning for. Ask for an EMI plan or make your own plan to complete your purchase with interest-free installments. This also ensures price protection for your jewellery.
Thanks to an online presence across various digital platforms, Candere reaches out to elite jewellery customers across metro cities like: Mumbai, New Delhi, Bengaluru, Chennai, Hyderabad, Chandigarh, Kolkata, Indore, and Pune.